Meet the connected shooper to o er him exceptional customer experiences.
People consume and relate to each other in a connected way. Consumers want to reach out to services at any time and in any place whilst demanding unique and personalized o ers. Today’s customer experience is much more than just the mere purchase and, increasingly, is requiring new services and exceptional value propositions.
In order to achieve a global overview around the challenge of the connected consumer this course will help you to learn:
To help you move forward towards action, you will get a 4-day pass to the
Mobile World Congress, where you will engage in a tour through selected stands to see and experience highly innovative solutions to engagewith your customers.
You can also participate in the optional brokerage event which will be held during the Mobile World Congress by ACCIÓ, where you will directly meet potential business partners (either as customers or suppliers, depending on your needs).
Meet the new digital consumer, understand how to attract and engage with him... Make him your loyal client.
Mobile World Congress
In colaboration with:
Venture Builder Director
InnoCells by Banco Sabadell
General Manager and Academic Colaborator
RocaSalvatella and ESADE
Digital Transformation Director
Programme Director, Digital Transformation
Mobile World Capital Barcelona