Meet the connected shooper to offer him exceptional customer experiences.
People consume and relate to each other in a connected way. Consumers want to reach out to services at any time and in any place whilst demanding unique and personalized offers. Today’s customer experience is much more than just the mere purchase and, increasingly, is requiring new services and exceptional value propositions.
In order to achieve a global overview around the challenge of the connected consumer this programme will help you to learn:
Price includes a 3-day pass to 4YFN. The start-up solution discovery is delivered through a guided tour inside 4YFN, the flagship event of global innovative start-ups, to meet innovative solutions across the shopper experience.
The digital era is defining new rules to attract and build relationships with consumers. New ways to surprise them, make them feel unique and build a loyal long-term relationship. A winning solution to generate memorable experiences and ensure tomorrow's business results.
Meet the new digital consumer, understand how to attract and engage with him... make him your loyal client.
In colaboration with:
Venture Builder Director
InnoCells by Banco Sabadell
General Manager and Academic Colaborator
RocaSalvatella and ESADE
Digital Strategy Director
Digital Transformation Director
Programme Director, Digital Transformation
Mobile World Capital Barcelona